SHIPPING / TRACKING POLICY

This Service currently only available from Monday to Friday.
Delivery will be made same day within 4 hours from your order between 4PM to 8PM, Last order cut off time will be 6:30pm, Photo ID & Order number will be required at the time of delivery.

Minimum Order Value for Local Delivery £49.90 

Deliveroo Local Delivery Coming Soon 

Local Same Day Delivery cost will be £4.99.

 

!! New !! - Store Click & Collect (Free Service)

This Service available 7 Days a Week - 1 hour after your order.

Collection Timings 

Monday to Saturday - 9AM to 7PM

Sunday - 11:30AM to 4:30PM

Bring your confirmation email & Photo ID when you come to collect your order, Please come inside the store for collection.

 

Royal Mail Delivery

Postal Dispatch Speed

Monday to Friday

All orders before 4:30pm will be dispatch same day with Royal Mail post and most deliveries will be there in couple of days.

Saturday 

 All orders before 11am will be dispatch same day with Royal Mail post and most deliveries will be there in couple of days.

Late Saturday & Sunday

All orders will be dispatch on Monday with Royal Mail post and most deliveries will be there in couple of days.

 

Delivery Cost 

Orders below £15

£1.99 - Royal Mail Track 48 (2 to 3 Working days)

£2.49 - Royal Mail Track 24 (1 to 2 days)

Orders £15 & above

Free - Basic 2 to 3 Working Days Royal Mail 48 Delivery

Optional Extra's - Faster Royal Mail Deliveries

Tracked 24 - 1 to 2 Days (Recommended Express Delivery) - £2.99

Tracked 48 - 2 to 3 Working Days (Recommended Express Delivery) - £1.99

Royal Mail Next Day Guarantee before 1pm* - From £6.99 (Additional charges for Saturday delivery)

(*Only Guaranteed for next working Day before 1pm (Delivery for Tuesday to Friday Only) 

 

Tracking your item

Go to www.royalmail.com 

Enter tracking code provided in order confirmation email.

If there is any issue with your delivery and for any reason you are unable to track it then please call us on 01753520051 or email us at vapeslough@gmail.com.

 

If you placing you first order with us then it can’t be more then £100 for security reasons.